History and Introduction

Cai Mep Containers was established in 2007, formerly the reefer service division of Hung Dao Container. Although the company has been formerly in operation for only six years, our team of engineers and service technicians have a breadth and depth of experience as well as a passion for their work, in particular refrigeration technology.

The strengths which give Cai Mep Containers a competitive edge in the refrigeration technology industry are as follows:

Technical Team and Labour Force
Cai Mep Container's service team consists of over 60 employees including 15 refrigeration technology engineers, industrial and electrical engineers, welding specialists, and site customer service and shift supervisors, all with between 7 and 15 years experience in their various fields. Our General Director is also formerly a reefer container engineer with direct experience in the field, performing PTI service checks and reefer repairs for 15 years in the job before the company was established under his leadership.

Equipment
Cai Mep Containers is equipped with the full complement of technical and specialist machinery and equipment required for the proper provision of quality services in our field, including specialist welding equipment such as Miller and Tig welders for use in stainless steel and aluminum welding, together with vacuum pumps, refrigerant reclaim machines and insulation foam spraying machinery.

Our computer systems are up to date with the latest software releases issued by Carrier, Thermo King, Daikin and Star Cool for updating container machinery and/or downloading and uploading reefer container machinery data logs along with any necessary information our customers require.

máy phun foam
Insulation foam sprayer
máy rửa nước nóng
Hot water pressure cleaner

 
Compliance with Industry Standards
Cai Mep Containers has built a series of work processes for the execution of our PTI and M&R work based upon industryrecognisedstandards IICL-5 (The Institute of Container Lessors). Where our customers have specific criteria for inspections and / or repairs, then we also apply those. Cai Mep Containers is an industry leader in the establishment of quality control and is in close cooperation with the Container Owners Association to continually strive towards improving standards across the industry. In 2012 we were the first Vietnamese vendor to implement Flame Halide Testing on all our refrigerant stock and the only Vietnamese vendor trusted to perform refrigerant contamination testing on in-service units.
 
Origin of Parts and Materials
Cai Mep Container maintains a wealth of reefer container parts and dry container materials, all of which are strictly controlled. We only ever use genuine manufacturer supplied parts supplied by Carrier, Thermo King, Daikin or Star Cool through their distribution network in Singapore or Hong Kong when replacing faulty reefer machine parts, and our dry repair container materials, paints and glues are always of the best available quality.

Coverage
Cai Mep Container's network of coverage across Vietnam means that we are able to meet our customers’ needs promptly wherever they arise. Specifically, our coverage includes the following locations:
  • HCMC : Sai Gon New Port, Cat Lai Port, Phuc Long ICD, Sotrans ICD, Lotus Port, Sai Gon Port
  • Dong Nai: Long Bình ICD
  • Binh Duong: Hung Dao Depot
  • Ba Ria - Vung Tau: TCCT, TCIT
  • Mekong Delta: Can Tho Port, My Thoi Port, Sa Dec & Cao Lanh Ports
  • Hai Phong: Hung Dao, Dai Hung

With such a broad range of coverage, Cai Mep Container's ability to resolve technical issue in our customer's containers across Vietnam is unrivalled in the M&R services industry here and means that our customers receive immediate support when they most need it.

Response Times
  • Cai Mep Containers operates a 24/7 365 day a year service including Sundays and public holidays.
  • Our 24/7 365 HOTLINE 0903914056 is available to all our customers whenever there is any issue that requires urgent attention, according to our customer service philosophy - "any time, any place".
  • Our spare parts stock is also serviced by dedicated vehicles so that parts may be urgently couriered from one warehouse to another in emergency cases.

Competitive Tariffs
Our tariffs are always competitive and based upon mutually workable agreements negotiated with our clients to a level that promotes the mutual development of both partners. Our pricing is structured to the maximum savings possible to our customers without making sacrifices to the quality of the services we provide them. In cases where savings are obtained through discounts recently made available to us by the manufacturer, we always pass the discount on to the customer. Regular audits and reviews also ensure that our customers inspection and repair standards and criteria are being carefully applied. We always quote and repair for the minimum possible repair area and the minimum possible cost, contrary the common local practice of "over-quotes, under-repair".

For these reasons we are confident that our pricing will make the decision toutiliseCai Mep Container's quality services even easier for you.

We are always ready to serve you to the best of our ability and hope that we may soon enjoy the privilege of maintaining your company's assets. Your business is ours.